• System Status
Sling services are operating normally.

Having trouble? Check all connections to your Slingbox. Also check that your network is okay.

Don't hear any sound? Can't adjust the sound? Here's what to check.

There are a variety of ways to alter the volume of SlingPlayer on an iPad, iPhone or iPod touch. If you're having trouble adjusting the volume on your device, read on!

SlingPlayer for iPad, iPhone or iPod touch

Double-check that the sound in SlingPlayer is adjusted to what you want. Just tap the screen and move the slider at the bottom to the left or right.


This slider also works independently of the Ring/Silent switch on the side of the iPhone. Changing the Ring/Silent switch to Silent won't silence SlingPlayer.

Hardware Volume Control

Check your hardware volume controls of your iPhone or iPad and make sure they are turned up. Note: Ring/Silent mode will not mute SlingPlayer.

Also, if your device has been updated to iOS 4.2 or higher, you can double-click the iOS device Home button to access the system volume while using SlingPlayer. You may need to swipe left or right to get to the volume controls - check out your device documentation for more on how to access these iOS controls. The system volume controls look like this on an iPad:

Note that this technique will disconnect your stream. When it does, just single click the Home button to return to SlingPlayer and reconnect to your Slingbox.

Related Information

The sound stopped and picture froze on your iPhone or iPod touch. What should you do?
When SlingPlayer is busy sending commands, the audio may stop and the video may freeze. Don't worry. It's normal.

How to optimize SlingPlayer video on your iPhone or iPod touch
Making some minor adjustments can help you get the very best video and audio.

How to uninstall and reinstall SlingPlayer for iPhone and iPad
If you're having difficulty or experiencing odd behavior from SlingPlayer on your iPhone or iPad, it may help to start with a fresh installation of the app - here's how!

Affected Products
  • SlingPlayer for iPad
  • SlingPlayer for iPhone
Affected Countries
  • All
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