• System Status
Sling services are operating normally.

Note: The setup/reconfiguration program for older Slingbox models is working properly now. We're sorry for that outage.

Having trouble? Check all connections to your Slingbox. Also check that your network is okay.

Watch on makes it easier to connect to your Slingbox

With older versions of SlingPlayer, you connected to your Slingbox by specifying an IP address and port. You don't have to do that anymore with Watch on

To connect to your Slingbox using Watch on, simply connect the Slingbox to your home network, and use Watch on to configure it. The Slingbox is automatically added to your Sling Account profile and to your Slingbox Directory.

If you have an older Slingbox, you can alternatively add the Slingbox to your Sling Account profile manually by specifying its Slingbox ID. To find the Slingbox ID, take a look at the article below. Once you have the Slingbox ID, you can go to the Sling Account page and add the new Slingbox to your profile.

If you're using a Slingbox 350 or 500, you no longer have to concern yourself with the Slingbox ID. But if the automatic router setup in Watch on doesn't work for you, the article linked below provides additional help connecting your Slingbox.

Slingbox ID and Sling Account Profile

What's a Slingbox ID? (Also known as "Finder ID" or "Slingbox Finder ID")
Here's what the Slingbox ID is, and how you can find yours.

Sling Account Profile
Click here to view or edit your personal information in your Sling Account (such as your name, email, or Slingbox details).

Slingbox 350 and 500 Setup Help

What if the automatic router setup doesn't work?
With the Slingbox 350 and 500, we've simplified Internet Viewing setup. But if you have problems connecting to your Slingbox outside of your home, here are some things to try.

Affected Products
  • Slingbox 350
  • Slingbox 500
  • All Slingbox Models
Affected Countries
  • All
Need Help?
  • FAQ
  • Have a question? The answer might be right here.
  • Sling Community
  • Still have questions about Sling?
  • Ask for help or help others in our technical support community.
  • Sling Support Videos
  • Our support video library offers the latest tech tips and configuration help.
  • Symbi
  • Download an amazing support app (Windows only, Mac coming soon!)