Support
  • System Status
Sling services are operating normally.

Having trouble? Check all connections to your Slingbox. Also check that your network is okay.

Is your PC powerful enough for SlingProjector?

The first thing to check: whether your computer has what SlingProjector needs.

If you're having trouble using SlingProjector, the first thing to check is whether your computer has what's needed.

First of all: is your PC powerful enough?

First, check out the system requirements for SlingProjector by clicking the link in the See Also section below.

Note: SlingProjector is not compatible with the 64-bit version of Windows Vista.

Next: is your network up to the task?

Network type: not all network connection types are best for using SlingProjector and SlingCatcher:

  • For your PC to your router: you'll need a wired ethernet connection, a (minimum) 802.11g connection if you're using wireless, or SlingLink bridges;
  • For SlingCatcher to your router: you'll need a wired ethernet connection, or SlingLink bridges.

Network performance: this is harder to assess, but it can make a big difference on how well SlingProjector can send audio/video to the SlingCatcher. Some things to look at:

  • If you're using wireless, is it (minimum) 802.11g?
  • Do web pages load at a reasonable speed on your computer and network, compared with other computers you've used (at work, friend's house, etc.)?
  • Have you ever had trouble with the connection between your PC and your router (or access point)? This is far more likely to be a problem with a wireless connection. Wired connections (including SlingLinks) usually work great and are the most trouble-free type.

Related Information

Technical specs for SlingCatcher, SlingProjector, and SlingSync/My Media
Here are tech specs for the SlingCatcher, SlingProjector, and SlingSync/My Media products.

Affected Products
  • SlingCatcher
Affected Countries
  • United States
  • Canada
Need Help?
  • FAQ
  • Have a question? The answer might be right here.
  • Sling Community
  • Still have questions about Sling?
  • Ask for help or help others in our technical support community.
  • Sling Support Videos
  • Our support video library offers the latest tech tips and configuration help.
  • Symbi
  • Download an amazing support app (Windows only, Mac coming soon!)