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Sling services are operating normally.

Note: The setup/reconfiguration program for older Slingbox models is working properly now. We're sorry for that outage.

Having trouble? Check all connections to your Slingbox. Also check that your network is okay.

Why can't I find SlingPlayer in the iTunes Store?

Can't seem to locate SlingPlayer in the iTunes Store or in the App Store app? Here's some help!

To see (and use!) our latest version of SlingPlayer for iPad, iPhone, or iPod touch, you need to update your device to iOS 4.2 (or higher).



What is iOS? How do I update it?

Apple refers to its mobile operating system as iOS. iOS is the software that your iPhone, iPod touch, or iPad is running.

Your iOS device is updated through the iTunes application on your computer. To check the version, attach your device to your computer, launch iTunes, select your device, and look under Summary:

ios.callout.ashx

If you need to update, click Check for Update and follow the onscreen prompts. After the update has completed, you should be able to see SlingPlayer in the iTunes Store or via the App Store app on your device:

app-store-icon-large-10.ashx



Related Information

I bought SlingPlayer from the iTunes App Store. Can I use it on other Apple devices I own?
Here is how to use SlingPlayer products purchased from the Apple iTunes Store on other supported devices.

Did you replace your handheld or get a new one? Want to know if you can transfer/share your SlingPlayer app?
SlingPlayer is available from different sources, depending on the mobile device you have. If you wish to transfer, share or extend your SlingPlayer app, check the table below to see if you can.

Troubleshooting SlingPlayer for iPad video issues
SlingPlayer for iPad uses the latest streaming technologies to display excellent video quality. If that's not what you're seeing, here are some things to check out.

SlingPlayer for iPhone/iPod touch, SlingPlayer for iPad offer TV-out feature
If you are using the latest update to SlingPlayer for iPhone/iPod touch or SlingPlayer for iPad, this article shows you how to get video out from your mobile device to an attached TV or monitor.

Affected Products
  • SlingPlayer for iPad
  • SlingPlayer for iPhone
Affected Countries
  • All
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